Once upon a time, in the not-so-distant past, there was a Queen's Lady in Waiting who loved to knit. She searched high and low for the highest quality yarns. She searched out the very best prices (so as not to bankrupt the queendom). She told everyone she knew about the joys of knitting. She dreamt of fibers in all the colors of the rainbow.
What the Queen's Lady in Waiting most enjoyed was going to her LYS (local yarn store, for the uninitiated) to meet and greet with other knitters and to check out the latest and greatest fibers. It was important to her that she support her LYS because a good LYS is sometimes hard to find. So, she shopped there, and she told her knitting ladies in waiting friends to shop there. She spread their name far and wide, whenever and wherever she could (without their asking), so that the LYS might even enjoy more success.
One day, the Queen's Lady in Waiting went to her LYS to see what she could see. And she found a gorgeous Hanne Falkenberg kit that she had not seen a sample of before. Her LYS did not actually have a sample of the sweater to try on, but she was interested anyway, and decided to put the kit on hold so she could think about it. The price was dear, but worth it.
Being the savvy Lady in Waiting that she was she went home and did a little research on the Internet. The Prince had her hooked up with a cable connection. She found that if she ordered the exact same kit from Far, Far Away that she could actually save the crown over $100. Thus, she called back her LYS and told the fair young maiden there that she would not need to keep the kit on hold. She did this within 24 to 48 hours in consideration of the LYS, so that perhaps, though they had not sold it in months, that they might be able to sell it to someone, anyone.
Sadly, the young maiden at the LYS forgot to tell the owner, Lady Dragon, of the LYS immediately that the Lady in Waiting would not be taking the kit. Lady Dragon then became enraged when she read the Lady in Waiting's blog and found out that she dared save $100 by shopping elsewhere. She huffed and puffed and the fair young maiden who worked for her suggested to the Princess that she not come to the LYS for a while.
The Lady in Waiting was saddened by this because she thought that she had a good relationship with the LYS and that Lady Dragon would be the recipient of the majority of her knitting dollars. Surely to be upset over $100 seemed rather silly? Nonetheless, the Lady in Waiting soon became busy with other things. She continued to promote the LYS when she had a chance and she went about her daily Lady in Waiting business.
One fine autumn day, the Lady in Waiting was home with her Prince Charming and she thought, tonight would be a lovely night to pay a call on the fair young maiden at the LYS and to see some fellow yarn addicts. So, she packed up a bag full of yarn that she had purchased months and months ago at the LYS (they had a strict policy that on open knit night, you must knit with something you purchased at their store), she got in her carriage and parked her horses as close as she could get to the store.
The Lady in Waiting didn't get a very friendly reaction from Lady Dragon, but Lady Dragon's husband, as kind as always, greeted her nicely. And the young maiden was happy to have her join the group of ladies knitting.
The evening progressed. The Lady in Waiting decided to purchase around $100 worth of yarn that night to increase the size and scope of the project she was working on (the yarn purchased from the LYS, lo those many months ago). And the discussion turned to gauge.
The fair young maiden said that she thought that Addi turbo needles required one to decrease a needle size in order to get the proper gauge. The Lady in Waiting was surprised to hear this, but was glad to have the information. Lady Dragon, sitting fairly near to the young maiden (who was graciously helping someone with their knitting), said aloud, "I don't like Addi's" and then more quietly to her consort, "Kind of like I don't like you." The consort said, "Me?"Â And then Lady Dragon cocked her head in the direction of the Lady in Waiting.
The Lady in Waiting was stunned. Had she not looked up from her knitting, she would have thought that she merely misunderstood what Lady Dragon had said. But, her meaning was clear with the cock of her head. She didn't like the Lady in Waiting and that was that.
The Lady in Waiting, not knowing what else to say wondered aloud how anyone could be so rude. She calmly placed her needles down in her valise bid the fair young maiden and the kindly husband goodnight, and rode back to her castle.
Upon reflection, the Lady in Waiting realized, that truly, no good deed goes unpunished. Though the Lady in Waiting felt that she had been a loyal customer and promoter of her LYS, obviously for people like Lady Dragon, that was not enough. Certainly, she had heard from other customers how rude Lady Dragon could be, but the Lady in Waiting wanted to give her the benefit of the doubt. After all wasn't Lady Dragon a businesswoman? And as such, isn't customer service let alone basic decency important to her?
These be dark times indeed.